At FAJAR16, we take care to ensure every order is prepared, packaged, and delivered with the same attention to detail that goes into every garment. From the moment you place your order to the moment it arrives at your doorstep, we aim to provide a smooth and reliable shopping experience.
We deliver FAJAR16 orders across Pakistan through trusted courier services. Delivery times may vary depending on your location and order availability.
Estimated Delivery: 3 to 7 business days
FAJAR16 also offers international shipping for customers outside Pakistan. International delivery times depend on the destination country, courier service, customs clearance, and local delivery conditions.
Estimated Delivery: 7 to 14 business days
Please note that international orders may be subject to customs duties, taxes, or other charges imposed by the destination country. These charges, where applicable, are the responsibility of the customer.
Orders are carefully checked and prepared before dispatch. Please allow 1 to 3 business days for order processing before your package is handed over to the courier.
Once your order has been dispatched, tracking details may be provided so you can follow its delivery progress.
We want you to feel confident when shopping with FAJAR16. If your order arrives with a genuine issue, please contact our customer care team as soon as possible.
To be eligible for a return or exchange, the item should:
• Be unused and unworn
• Be in its original condition
• Have all original tags and packaging attached
• Not show signs of damage, washing, alteration, or wear
Items that have been altered, washed, damaged, or worn may not be eligible for return or exchange.
If you receive an incorrect, damaged, or defective item, please contact us promptly with your order details and clear photographs of the product and packaging. Our team will review the issue and guide you through the next steps.
For hygiene, customization, and product-specific reasons, certain items may not be eligible for return or exchange. Customized, altered, or specially prepared orders may be considered final sale unless the item arrives damaged or incorrect.
If you have questions about delivery, returns, exchanges, or an existing order, our team is here to help.
Email: rafaynaeem111@gmail.com
We aim to respond to customer inquiries within 1 to 2 business days.
