At FAJAR16, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and manage your information when you visit our website, create an account, place an order, or contact our team.
By using the FAJAR16 website, you agree to the practices described in this Privacy Policy.
When you browse our website, create an account, place an order, or contact us, we may collect information such as:
• Your name
• Email address
• Phone number
• Billing and delivery address
• Account information
• Order and purchase details
• Product preferences and inquiries
• Return or exchange information
• Information provided through our contact forms
We may also automatically collect limited technical information, including your browser type, device information, IP address, pages visited, and website usage data. This information helps us improve website performance and provide a better shopping experience.
FAJAR16 may use your information to:
• Process and fulfill your orders
• Confirm orders and provide delivery updates
• Arrange shipping and delivery
• Process payments securely
• Respond to customer inquiries
• Manage returns, exchanges, and refunds
• Improve our website, products, and services
• Prevent fraudulent or unauthorized transactions
• Maintain business and transaction records
• Send promotional communications when you have chosen to receive them
We do not sell your personal information to third parties.
Payments made through our website may be processed by trusted third-party payment providers. Payment providers may collect and process payment information according to their own privacy and security policies.
FAJAR16 does not intentionally store complete credit or debit card information on our website when payment processing is handled by an external payment provider.
To deliver your order, we may share necessary information with our courier and logistics partners. This may include your name, phone number, delivery address, order reference, and other information required to complete the delivery.
We only share information that is reasonably necessary to fulfill your order.
FAJAR16 may use cookies and similar technologies to keep the website functioning properly, remember shopping preferences, maintain shopping cart information, understand website usage, and improve your browsing experience.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features, including shopping cart and checkout functionality.
If you choose to receive promotional communications from FAJAR16, we may contact you about new collections, upcoming arrivals, special offers, promotions, and other brand updates.
You may unsubscribe from promotional emails or other marketing communications at any time.
We may share necessary information with trusted service providers who help us operate our business, including:
• Payment processing providers
• Courier and delivery companies
• Website hosting and technical service providers
• Analytics and website performance services
• Customer support services
We may also disclose information where required by law or when necessary to protect our customers, business, website, or legal rights.
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.
Although we take appropriate precautions, no online transmission or electronic storage system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary to provide our services, process orders, manage customer relationships, maintain business records, resolve disputes, and comply with applicable legal or accounting requirements.
When information is no longer required, we may securely delete or anonymize it.
Depending on applicable law, you may request to:
• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of information that we no longer need
• Opt out of promotional communications
• Ask questions about how your information is being used
We may need to verify your identity before processing certain requests.
Our website may contain links to third-party websites, social media platforms, payment providers, or other external services.
FAJAR16 is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.
The FAJAR16 website is intended for general consumers and is not knowingly designed to collect personal information from children.
If you believe that a child has provided personal information to us, please contact us so that we can review and remove the information where appropriate.
We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, services, or applicable requirements.
When changes are made, the updated version will be published on this page along with the revised update date.
If you have questions about this Privacy Policy, want to make a privacy request, or need clarification about how your information is handled, please contact us.
Email: rafaynaeem111@gmail.com
Address: Sukh Chain Garden, Lahore, Punjab 54000, Pakistan
FAJAR16 is committed to providing a secure, respectful, and transparent shopping experience while protecting the privacy of every customer.
